Omnichannel platform

Automate communication in channels your subscribers prefer the most

Implement omnichannel communication to boost sales

Use the right communication channels to generate better response and increase conversion. Manage them within one system and optimize the process by connecting the channel that is most appropriate for each situation

Automate direct marketing without programmers

Set up personalized messages with products that might be of the biggest interest to your customers. Add product recommendations and related accessories to increase customer engagement and click through rates.

Use eSputnik mobile marketing to timely deliver your messages on customers’ devices

To send latest news, use all the possibilities of mobile marketing: urgent pushes in the mobile app and browser, SMS and Viber messages - such notifications are read up to 5 times faster as the user is constantly using the mobile phone.

Use crosschannel to save your money

Cascading in workflows allows to properly allocate your marketing budget: from the cheapest channels to more expensive ones. Push → Email → Viber → SMS - maximum efficiency at optimized cost.

Optimize both online and offline sales

Use loyalty programs and information collected by managers to fill your contact base and create personalized campaigns. Use all online activity to create recommendations for customers of your physical stores or offices.
One platform to combine all channels into a single strategy
Seamless approach to an omnichannel strategy increases brand loyalty and optimizes communication expenditure
Individual and meaningful communication with customers
Know who you are talking to
eSputnik enables to identify 40% more users coming to your website from different channels and devices. The system matches the data with the contact from the database, even if the guest isn’t authorized.
Identification of users from different channels
Omnichannel as one system
All types of messages for effective communication in one place
Use personalized content to build customer relationships, and choose the best way of communication. Get in touch with subscribers at a convenient time through their preferred channels of communication. All channels:
✓ Email ✓ SMS ✓ Web push ✓ Viber ✓ Mob push
Multichannel Campaign Scenario
Personalize everything: channels, website, pop-ups, promo codes
Send personalized recommendations in the way that is the most convenient for your subscriber
Proper segmentation with eSputnik allows to use contact data in dynamic content equally effectively across all channels and in both triggered and bulk promo messages. Improve your communication to get the response you want!
Personal recommendations for subscribers
Use offline data to boost your sales!
Identify users with POS merchants, loyalty programs, and membership cards, and send recommendations based on their offline purchases.
Offline Shopping Data Collection
Get more sales at offline locations using smart personalization by eSputnik : AI algorithms + information from a single customer profile:
Testimonials

More than 60,000 clients around the world rely on us to send email campaigns

Tomashuk Denys
Retention Manager Pampik.com
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We regard eSputnik as a strategic partner. In addition to using the service, we daily conduct a dialogue with a personal manager and solve business problems. We jointly come up with solutions that improve the customer experience.
Darina Petrenko
Head of Marketing Department, oneclub.ua
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In November 2016, we launched a new version of our website oneclub.ua and chose eSputnik as our only partner for sending all kinds of emails: transactional, service and regular promotional email campaigns. At the time of the website launch, we were very pleased with the work of the support service, that promptly answered all our questions and helped us with the integration. We’re also satisfied with pricing plans — we could easily choose a suitable package for ourselves.
Oleksandr Kurdiuk
Deputy Marketing Director MEGOGO.NET
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We use eSputnik for both trigger messages, together with CRM, aimed at recurrency and cross-selling and mass mailing of promo offers for our subscribe.
Elena Zhybul
Email Marketing Manager shop.kyivstar.ua
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Powerful analytics was the decisive factor for us: eSputnik offers RFM + eRFM and cohort analysis right in the system interface. But a particularly important aspect for me is the team of people. They offer fantastically quick solutions to my questions / problems / tasks / etc. They not only help you with the decision, but also offer you a solution that will simplify and optimize your workflow as much as possible. This is one of the best teams I've ever collaborated with!
Margarita Roktanen
Communication Specialist, Winner Automotive
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We learned about the service at a seminar on email marketing. For us, email marketing is a very effective tool that requires the least amount of money investment. It is convenient to work with the system. Sometimes there are difficulties with already designed emails, but the support service always quickly solves all our problems. We gladly recommend eSputnik to other companies.
Sergey Shapirenko
CMO, Astratex
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The company was forthcoming by providing me with emails to send for free so that I could try the service. The prices here are not the lowest on the market, but it’s worth it. It’s like the difference between a Mercedes and some Chinese car ... The technical support is excellent! There was only one malfunction within two months of working with the service, and the problem was solved within half an hour, and the technical support staff called me back. I am happy to recommend the service to my friends and partners.
Sergei Gordienko
Email-marketer Allo.ua
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We have chosen eSputnik because of its combination of flexibility, scalability and client-oriented approach.
Alexandra
925.com.ua
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We use the service to send push notifications to our customers’ mobile apps. The team is very responsive and keen in helping us meet all our business objectives.
Eugene Krechetovich
Expert of marketing and advertising department Foxtrot
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Push notifications channel complements online communication with clients and expands opportunities.
Andrew Sus
Digital Marketer в Brabrabra
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We chose eSputnik due to the functionality of transferring communication results to Google BigQuery. For our company, it is critically important. We paid back the costs of this integration in the first two weeks of the trigger on the inclusion of the bonus program.
Margaryta Nalisna
Marketing manager Knygarnya 'Є'
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We are pleased with the transfer of email marketing to the eSputnik platform. Thanks to this, we got more subtle tools for working with our subscriber base. This positively affected both the improvement of key metrics (Open Rate, Click-Through Rate, Unsubscribe Rate, etc.) and the growth of the base.
Nikita Kovalenko
Epicentr К
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Email marketing is an essential part of our business:) It helps flexibly respond to our customers' needs, thus carrying out surgical sales promotio.
NPS based on 2361 votes
8.5 out of 10
Multilingual messages for all channels
Perfect tool for omnichannel marketing! All communication in all available channels is managed in the preferred language. The preferred language is defined automatically during the sending, with no extra settings or segments required
Interaction with a multilingual audience has become up to 5 times faster.
Multilingual Marketing Campaign
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