How to Set Up Multi-Factor Authentication (MFA)

In accordance with GDPR, we’ve added an additional layer of security to protect your account - multi-factor authentication. In Settings, turn on MFA once, and log in to your account with a one-time password available for you only. The procedure takes no more than 4 minutes.

  1. In your account settings, go to My Profile > Enable MFA.

Enable MFA

  1. You’ll see a pop-up window with a step-by-step instruction. This feature will get unavailable after you have completed all the steps.

Instruction for MFA

  1. Install the Google Authenticator app on your smartphone.

Google Authenticator        Google Authenticator

  1. Scan the QR code and create an account in the application.

Scan the QR code

  1. Enter the generated code into the MFA code field below the QR code.

Enter code into the MFA code field

  1. At the next login in the system, enter the code from Google Authenticator into the MFA code field.

 Enter the code into the MFA code field

Important!

  • If you can't scan the QR code, use a link to its text version.
  • Time on both desktop and smartphone should be synchronized. Go to Settings > Time & Language and enable Set time automatically.
  • You can use Google Authenticator for Google Chrome. In this case you’ll be able to log in only from the device with the installed extension, or you will have to configure data synchronization for all devices.
  • When changing a smartphone, move Google Authenticator to a new device: go to the Authenticator app and click Change Phone. This will move all your accounts to a new phone. You can also contact our support to temporarily disable MFA and authorize on a new smartphone.

Contact Us

In case of any questions, write to support@esputnik.com, and we will help with the settings. MFA will ensure data security and protect your account.