Viber campaigns making

Viber bulk message has obvious advantages comparing to SMS including larger text blocks, option to add images and active links. Furthermore, such mailings are cheaper so you can use your budget more rationally.

Messages of Viber mailing campaign are displayed on subscriber's smartphone more or less like this:

Getting the sender name

To get the sender name, you have to fill in the form. Confirmation of sender name takes two to four weeks. To receive the form, contact our sales department: sales@esputnik.com.

Viber newsletter software in eSputnik system: how to compose messages and campaigns

If sender's name is confirmed and Viber mailing option is enabled for your account, you can start creating messages. If "Viber" tab is inactive, contact support@esputnik.com. Don’t forget to specify your alpha name and corporate login in your email.

At the first stage, make 3 simple steps:

  1. Go to "Messages" section;

  2. Select "Viber" tab;

  3. Click "Add the new message" button.

Then, paste your message content in opened window:

  • subject;

  • text;

  • image;

  • link.

Paste the button name in its special field:

Make sure that you saved the message after filling in all the required fields:

Now you can start Viber bulk message campaign (when you click the start button, a list of groups appears; at this stage you can select the segment of subscriber that will receive the current message):

Viber newsletter lifetime

Unlike email, Viber notification disappears 24 hours after sending. Therefore, this channel is well suited to inform your customers about sales with a limited period. Using Viber marketing software featured in eSputnik you can configure the text recipient will see after notification expires (this option is currently available for devices running iOS):

Trigger messages

With bulk Viber marketing you can also arrange the trigger mailing campaigns. In this case messages are sent when certain event is happened. For example, this way you can inform your client that package is shipped successfully.

It’s being done by our Viber marketing tool in the following way:

Select "Triggers" tab, then click "Add Script" button in the "Scripts" section:

Add your script selecting Viber from the "Actions" list, specify the name of message to be sent (it must be composed in advance) in the side menu:

Set the trigger condition (by event) and run the generated script:

One more way to use Viber newsletter is to make it a component of multichannel communication by adding to reactivation emails, abandoned carts and welcome series.