Clients’ feedback about email and SMS marketing service eSputnik
I have got acquainted with eSputnik agency for about one year ago at the seminar “Email Marketing 2.0” which I liked. I have got systematic, understandable and enhance information about how to do marketer messages. We have tried to compose messages in eSputnik system after the seminar. We have found the system intuitive understandable and easy in use: it is simple to compose the messages, edit them, make experiences with different subjects, content, to import new contacts etc. Moreover we can see the messages statistics: which of them are working or not so. We have seen that we can earn money on Email Marketing. It is important to have a plan and make messaging in time and regularly. We have had difficulties with it. We need time and specialist who can write marketer messages for composing and sending messages. We hadn’t such resources and that’s why we have decided to contact eSputnik and to order messaging composing in this agency. Their specialists have understood our specific and created steady promotion channel with good ROI. Except Emails we have begun to use eSputnik system for sending SMS messages to the clients (we are sending information from downloaded orders). We are satisfied with this function: we have tested it a lot and all messages are delivered every time. So, good system, good Agency. It is that occasion when we can recommend eSputnik for sure.
— Helen Melnichenko, English jewelery Inch of Gold
I have heard about eSputnik at first at the conference on May 24, 2014. I have been interested in your system because of your client-oriented approach, high level of clients behaviour understanding.
I am working with eSputnik system since recent time. However working with it during several months I have noticed that the messages level have been growth, we are getting positive clients feedback what have been influenced on our company image and sales. eSputnik specialists got acquainted me with the Marketing World as not just a communication tool with the client just as new opportunity to increase clients loyalty to our company, creativity and individual qualities.
The main system feature is that we can show creativity and compose a lot of message variants due to different blocks. Also your specialists always respond on all requests what helps to send messages fast and qualitative.
I advise you to add several blocks those will make your messages brighter, more creative and memorable.
I will recommend your system to all of my friends and colleagues. Moreover am planning to work just with you in future.
— Alyona, MD-Fashion
When we asked our marketer-analyst what service he would choose from those 3 which thought to be the most popular for that moment, his answer was: ”eSputnik. It is well known and qiute comprehensible’. That’s why we have chosen it.
Online marketing contributes a lot to our business. It helps us keep in touch with our clients and to react to their needs with special offers. Studying the reports and analyzing subscribers’ behavior are equally important for our bisiness.
We have all the necessary features we need. But if you add such a feature as thoughts-reading, it would be cool! :) If someone asks me what email marketing tool to choose, I would recommend yours, as it is flexible, functional and client-oriented.
— Kovalenko Nikita, Novaya Linia
The important system features: convenient contacts import, good statistics, fast enough sending. Also, I would like to mention the next moments: web-site usability, pricing politics and reliability to the service. Web-site eSputnik has been developed on high-level with care. Company administration has met me halfway, giving me the 1st emails testing the service. Prices are not the cheapest at the market, but it is worth it. The difference as between Mercedes and Chinese auto… I have work experience with many Ukrainian services, so I ought to call to some of them pleading them to send the second part of messaging. There are no such situations here. Great technical support. There was just one situation but the problem has been solved in half an hour when the tech specialists called me back. We advise your service to our friends and partners.
— Stanislav Shapirenko, Marketing agency «Artmir»
We used to send SMS from mobile. Then, we decided to find a cheaper and more efficient way. Online search helped to find you. Among other options, we use SMS for reminding our clients about restaurant offers. The most useful features for us are opportunities of sending personalized SMS including client's name, as well as campaigns scheduling and Birthday congratulations for our clients. Furthermore, we would like to mention the top-level effectiveness of problem solving! Our guests have already asked about your service. I have recommended your system and will recommend it in the future. Our top management is satisfied with your service and with all the work you do instead of us. A special thanks for pleasant communication :)
— Alexandr, PR specialist of the restaurant
At the stage of service selection we have really enjoyed your interface and flexible prices. Besides, you are very attentive to your clients: your team is always ready to help and asks your clients to contact you in case of any questions. I felt more confident knowing that if I fail to do something, you will try to solve my problem very quickly. Now we have a solid base and we cooperate directly with our clients. The most important system component for me is comprehensive analytics. Also, I think that scheduled campaigns is a very useful feature.
— Helen Bojko, marketing and PR specialist for AvtoA and Praga-Avto (Petrovka)
As for me, great technical support and flexible settings are your key to success! I would say your service is the best from those which I’ve used before. I have already recommended your service to all my colleagues, but I don’t know whether they used it or not. And how can I stop myself from recommending eSputnik? You, guys, work like a Swiss watch and have a lot of advantages for us. Thanks for doing a great job, guys! Everything is great! The most important indicator for me is that number of emails marked as spam dropped zero. Let’s develop online campaigns through eSputnik :)
— Nick, «Nash product»
First time we heard about this service at email-marketing workshop. For us email marketing with eSputnik has become a very effective tool for a reasonable cost. Also, it is a user-friendly system. Sometimes, I had difficulties with marked-up letters, but Support team is ready to solve all these issues in no time. It is a great pleasure to recommend this service to other companies!
— Margarita Roktanen, communication specialist for Winner Avtomotive
eSputnik is a unique system as for me! Everything is convenient: dashboard, analytical calculations, client-oriented approach and professional consulting on any related questions! It’s easy to build up SMS and Email campaigns help to promote business. I want to mention the strongest sides of eSputnik are reliability, information safety and applicable interface! Moreover, here you will find an original approach to everything, even small details. Special thanks to the staff and all specialists who we have worked with. Without exception, this team have shown the highest level professionalism. We will definitely recommend you!
— Julia Geogrieva, PR and Marketing specialist Ltd. «German Autocentre»
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