Email marketing is an essential part of our business:) It helps flexibly respond to our customers' needs, thus carrying out surgical sales promotio.
I like the service even more each time I use it, namely:
It’s very convenient at first sight and beyond. Email design is displayed correctly an looks neat. There are detailed reports — you can show them to your clients, you can dive in yourself, down to the contacts who haven’t clicked a link. eSputnik has fast support and a good blog with many useful tips in one place. I’ll definitely try out segmentation options upon sending emails (they look convenient). I’m also going to take a closer look at the reports, maybe I’ll ask the support team to customize some report for me, but so far there is no such need.
In November 2016, we launched a new version of our website oneclub.ua and chose eSputnik as our only partner for sending all kinds of emails: transactional, service and regular promotional email campaigns. At the time of the website launch, we were very pleased with the work of the support service, that promptly answered all our questions and helped us with the integration. We’re also satisfied with pricing plans — we could easily choose a suitable package for ourselves.
We use eSputnik for both trigger messages, together with CRM, aimed at recurrency and cross-selling and mass mailing of promo offers for our subscribe.
Powerful analytics was the decisive factor for us: eSputnik offers RFM + eRFM and cohort analysis right in the system interface. But a particularly important aspect for me is the team of people. They offer fantastically quick solutions to my questions / problems / tasks / etc. They not only help you with the decision, but also offer you a solution that will simplify and optimize your workflow as much as possible. This is one of the best teams I've ever collaborated with!
We learned about the service at a seminar on email marketing. For us, email marketing is a very effective tool that requires the least amount of money investment. It is convenient to work with the system. Sometimes there are difficulties with already designed emails, but the support service always quickly solves all our problems. We gladly recommend eSputnik to other companies.
The company was forthcoming by providing me with emails to send for free so that I could try the service. The prices here are not the lowest on the market, but it’s worth it. It’s like the difference between a Mercedes and some Chinese car ... The technical support is excellent! There was only one malfunction within two months of working with the service, and the problem was solved within half an hour, and the technical support staff called me back. I am happy to recommend the service to my friends and partners.
We have chosen eSputnik because of its combination of flexibility, scalability and client-oriented approach.
We’re very happy with our partnership with eSputnik. We use the service to send push notifications to our customers’ mobile apps. The team is very responsive and keen in helping us meet all our business objectives.
“It was very simple to implement! The manual by eSputnik was simple and straightforward. The implementation took about 7-10 minutes.
Push notifications channel complements online communication with clients and expands opportunities.