0 800 750 730 +7 495 204 15 06 +77 27 350 7615 +1 914 495 1740 +44 203 318 0881 +44 203 318 0881 +1 914 495 1740
Sign Up Free

You are here

Home → About us

Nice to meet you!
We are eSputnik,
the Marketing Automation System for B2C

About Us
Why are we called eSputnik?

1. eSputnik is an Email Service Provider (ESP).

2. ‘Sputnik’ stands for both “satellite’ and ‘fellow traveler’. Like faithful companions, we assist our clients and partners all the way to success. Like a space satellite, we help millions of people around the world communicate and stay in touch with each other.

3. We’re located in Dnipro, the space capital of Ukraine.

 

eSputnik was founded back in 2012. In just a few years, our company has become a regional leader in the direct marketing field.

Back in 2012, the ESP market was drastically different from what it is to date. In fact, email marketing was limited to sending out promotional emails — the more, the better. Most emails were, in fact, SPAM. It wasn’t unusual for businesses to buy and sell email lists.

There were few to no professionals able to leverage data for customer communications. Marketing automation and personalization weren’t even on the table. The ever-evolving business world required businesses to take a fundamentally new approach to customer communications.

This called for a fundamentally new email marketing service that would help businesses establish and maintain fruitful relationships with their customers. That’s why we developers had to evolve into marketing experts ourselves.

The beginning was fun, but also challenging. We started by sending emails manually to email lists of about 5,000 contacts. Then, we spent nights in a graphics editor, turning open and click rate metrics into informative reports. By morning, our first clients received all the information on all the key metrics they wanted to see. That’s why we like nobody understand the value of marketing automation :)

Since that time, we’ve been developing eSputnik to provide solutions to the real challenges our clients face every day, such as:
- to save time on creating and sending automated marketing messages without having to involve the IT team,
- to engage with customers through targeted multi-channel marketing,
- to inform marketing decisions with actionable automated dashboards.

Inventing and implementing the best solutions for the tasks you come with. That’s how we keep improving eSputnik.

We envision an all-in-one system that would help its users focus on what really matters. That is, improving customer communications and maximizing the efficiency of marketing campaigns, instead of having to solve complex technical issues or code HTML emails.

We’re constantly working to develop eSputnik, applying the best practices and inventing new marketing solutions ourselves. Every day we’re implementing new features, and every week we let our clients experience them firsthand.

eSputnik is more than just a tool.
eSputnik is a team making complex things:
  • user-friendly (the Developers and Support Team)
  • good-looking (the Email Marketing Agency)
  • clear (Public Speakers and Opinion Leaders).
 
Meet Our Management Team
Over the years, the eSputnik team has grown in numbers. To date, there are over 60 creative, cheerful, passionate people in the company. What’s most important, we are like-minded people sharing the same true devotion to what we do best: email marketing.
  • Dmitry Kudrenko
    co-founder, CEO
  • Aleksey Danchenko
    co-founder, COO
  • Anna Sukhard
    Head of Sales Department, USA
  • Natalia Ustimenko
    Head of Direct Marketing
  • Levon Babayan
    Head of Sales Department, Global
Our Offices
We speak 7 languages, we work in 6 offices, in 5 countries on two continents:
  • France
  • The United Kingdom
  • The United States
  • Ukraine
  • Russian Federation
Our mission is

To make professional
marketing simple.

We do our best to help any business striving to use huge amounts of data to engage with their customers. Among our clients are:
  • marketplaces,
  • eCommerce businesses,
  • online retailers,
  • travel and media portals,
  • banks and financial institutions,
Our strategic vision for email marketing is grounded in and shaped by the ShuHaRi concept. According to ShuHaRi, there are three stages to mastery: “Follow the rule. Break the rule. Become the rule.” In terms of marketing, ShuHaRi can be translated to “Follow best practices. Test new marketing ideas. Set new trends yourself.” With this, businesses can get a better understanding of where to start and what to do in order to move forward.
At eSputnik, we’re following the Shu-Ha-Ri concept ourselves. The concept is in line with the Lean management and Lean production methodologies. With is, in our work we aim to avoid waste of any kind.
- We start with the practices that require minimum resources and can be easily applied.
- We concentrate on what really works.
- As a result, we get enough time and resources to look for ground-breaking insights to benefit both marketing departments and businesses as a whole.
Recognized Service
To date, eSputnik is trusted by more than 37,000 loyal clients around the globe to send up to 1 billion emails every month.

Our awards:

- Best Customer Communication Tool (E-commerce Berlin Awards 2018).
- Rising Star (2018 Award by FinancesOnline).
- Great User Experience (2018 Award by FinancesOnline).
- Customer’s Choice (Summer 2018 Award by SoftwareSuggest).
- Best Email Marketing service 2017 (Ukrainian People Award).

We regularly participate in international conferences, including:

- MarketingSherpa, Las Vegas

- Marketing Nation, San Francisco

- Litmus, Boston

- Web Summit, Lisbon

- Future of Email, San Francisco

- Email Innovations Summit, Las Vegas

What we invest into
We strive to discover and invent new features every day in aim to help businesses and their customers get even closer together. Thanks to taking the Lean development approach, we were among the first to introduce the most effective marketing solutions, including dynamic segmentation and personalization capabilities, a native banner editor, a click heat map, and a one-click integration with Google BigQuery. All this and much more was developed from scratch.
That said, eSputnik has always been and will always be an easy-to-use system, providing our clients with a fast and reliable way to reach the primary goals of direct marketing:
- the right and relevant message
- delivered to the right people
- at the right time
- through the right channel.
Solving these challenges is our highest investment priority.
Any ideas on how we can improve eSputnik? Feel free to share them with us so we can serve you better with our future updates.
Solving these challenges is our highest investment priority.
Any ideas on how we can improve eSputnik? Feel free to share them with us so we can serve you better with our future updates.
We are always at your service!
If you want to learn more
about our system, don’t hesitate to email us at: info@esputnik.com or talk to our specialists in the online chat. We’ll answer as soon as possible.
For tips and thoughts on business growth, marketing, design, and other inspiring topics, visit our blog.
If you’re already using eSputnik, you can always get assistance from our friendly support team. Feel free to email us 24/7 at: (support@esputnik.com)
Contact us via Skype: support.esputnik,
or call us during the day at: +1 914 495 1740 (US)
+44-203-318-0881 (EU)
0 800 750 730 (UA)
+7 495 204 15 06 (RU).
For video blog, expert talks, webinars and more, subscribe to our Youtube channel.
Try It REQUEST DEMO